Got a question, comment or Alexa tip? Want to inquire about advertising on the site? Use this handy form to get in touch with Austin M. Wilson, the Love My Echo boss.
Unfortunately I can’t help with troubleshooting, but if it’s a technical or hardware issue you need help with right away you can reach Amazon Alexa tech support at 1-877-375-9365 – 3am to 10pm PST, 7 days. If you have trouble getting through on that line, you can get Amazon tech support to call you. Go to the Help & Feedback page in the Alexa mobile app or the web version of the Alexa app and select the Call Us option. You can also go through Amazon’s Help pages via the Contact Us link/button. From either location, fill out the form, enter your phone number and Amazon will call you.