Page Last Updated: 3/7/19 – Amazon’s most recent redesign of Alexa help pages on its US site leans in to FAQs and makes it harder to quickly locate specific help topics. To solve the problem, I’ve created this Table of Contents with direct links to each Alexa help topic.

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Alexa Device Set Up

    How To Set Up An Echo Dot

    How To Set Up An Echo Dot Kids Edition

    How To Set Up An Echo (1st Generation)

    How To Set Up An Echo (2nd Generation)

    How To Set Up An Echo Input Speaker Connection Device

    How To Set Up An Echo Device That Has A Screen (e.g. Show, Spot)

    How To Set Up An Echo Plus


The Alexa App

    How To Get The Amazon Alexa App

    Alexa App Settings

    Alexa App Basics

    How To Talk To Alexa In The Alexa App

    How To Select And Start Music/Media From The Alexa App

    How To Turn On Follow-Up Mode In The Alexa App

    How To Change The Wake Word In The Alexa App

    How To Manage Alexa Notifications In The Alexa App

    How To Manage Alexa Hunches

    How To Manage Alexa Guard

    About Alexa Notifications

    Troubleshooting The Alexa App


Smart Home Devices

    Smart Home Devices That Work With Alexa

    How To Connect Smart Home Devices to Alexa

    Alexa Commands To Control Smart Home Devices

    How To Create Smart Home Device Groups

    How To Create Alexa Routines For Smart Devices

    How To Connect Smart Home Devices To An Echo Device That Has A Smart Home Hub (e.g., Echo Plus)

    How To Disable Smart Home Devices You’ve Connected To Alexa

    How To Use Smart Home Devices That Have No Accompanying Skill

    How To Use The Temperature Sensor on Echo Plus (2nd Generation)

    How To Reset Alexa Compatible Smart Home Devices

    Troubleshooting: Smart Home Devices With Alexa

    Troubleshooting: Alexa-Compatible Smart Home Devices

    Safety Information For Using Smart Home Devices With Alexa


Smart Home Security Cameras

    How To Connect Smart Home Cameras To Alexa

    How To Use Smart Home Cameras With Alexa

    Troubleshooting: Smart Home Cameras On Alexa


Amazon Branded Smart Home Devices

    How To Set Up Your Amazon Smart Plug

    About Amazon Smart Plug Indicator LED Colors: What Each Color Means

    How To Set Up Your AmazonBasics Microwave


TV/Video

    About Alexa Video/TV Skills

    How To Set Up Alexa Video Skills

    Troubleshooting: Alexa Video Skills

    How To Use Alexa to Control Your TV or Video Service

    How To Use Your Alexa Device to Control Your Fire TV

    How To Use Alexa On A Fire TV Cube

    How To Watch Videos on Echo Devices with a Screen (e.g. Show, Spot)

    How To Restrict Access on Echo Devices with a Screen (e.g. Show, Spot)


Music/Audiobooks/Other Audio

    Ways to Listen to Music/Media On Alexa Devices (includes free music options)

    Listen To Your Music

    How To Set Alexa Music Service Preferences

    How To Connect A Third-Party Music Service (e.g. Pandora, Sirius XM, Spotify, etc.) To Alexa

    How To Stream Music/Media (Includes Bluetooth Connections) To Alexa Devices

    How To Play Multi-Room Music On Alexa Devices

    Bluetooth Speakers And Multi-Room Music On Alexa Devices

    How To Set Up Echo Speakers For True Stereo Sound

    Wired Speaker Connection To An Echo Device (Audio Out Port)

    How To Block Explicit Music On Alexa-enabled Devices

    Using Multiple Alexa Devices: What Content Is Specific To Each Device?

    About Music On Alexa Devices With Amazon FreeTime

    Troubleshooting: Streaming Problems On Alexa Devices

    Troubleshooting: Linking Third-Party Music Services To Alexa


Amazon Music Unlimited

    What Is Amazon Music Unlimited?

    Amazon Music Unlimited Single Device Plan

    Amazon Music Unlimited Individual Plan

    Amazon Music Unlimited Family Plan


Audiobooks, Kindle Books

    Audiobook Alexa Commands

    Have Alexa Read Your Kindle Books


Calling and Messaging

    About Alexa Calling And Messaging

    About Alexa Calling

    How To Sign Up For The Alexa Communication Service (It’s FREE!)

    Manage Your Alexa Communications Contacts And Settings

    How To Answer/Ignore Alexa Calls

    Add/Edit Alexa Contacts In The Alexa App

    How To Make Calls With Alexa

    Temporarily Block Incoming Alexa Calls/Messages Using ‘Do Not Disturb’

    About Alexa Messaging

    How To Send SMS Text Messages With Alexa

    Troubleshooting: Alexa Calling

    Alexa Skype Calling

    Using Alexa Communication With Amazon FreeTime On Alexa


Drop In (Alexa Intercom Service)

    About Drop In With Alexa

    Use Drop In With Your Alexa Devices

    Setting Alexa Drop In Permissions

    How To Change Alexa Device Drop In Preferences

    How To Use Drop In With Your Alexa Contacts

    About Drop In Permissions On Alexa

    Remove Contacts From Alexa Drop In

    How To Make Alexa Announcements


Alexa Skills And Games

    How To Enable Alexa Skills

    How To Manage Alexa Skill Notifications

    About Alexa Skill Blueprints

    Troubleshooting: Alexa Skill Blueprints


Alarms, Timers, Lists, Calendar, Email

    Setting And Managing Alexa Alarms

    Setting And Managing Alexa Timers

    Setting Up And Managing Alexa Lists

    How To Link A Third-Party List Service To Alexa

    How To Connect Your Calendar To Alexa

    How To Manage Calendar Events With Alexa

    How To Connect Your Email To Alexa

    How To Manage Emails With Alexa


Shopping

    How To Place Amazon Orders With Alexa

    How To Manage Alexa Voice Purchasing Settings (Includes PIN Set Up)


Traffic, News, Local Information, Other Helps

    How To Get Traffic Information From Alexa

    How To Set Up And Customize Your Alexa Flash Briefing

    How To Have Alexa Search For Nearby Places

    How To Ask Alexa Financial Questions

    How To Ask Alexa Medical Questions


Account Details, Voice Profiles

    About Alexa Voice Profiles

    About Amazon Household Profiles On Alexa Devices

    How To Review Your Voice Recording History

    How To Change Your Alexa Device Location


Alexa Personalization Settings

    Automatic Voice Recognition FAQ

    How To Personalize Your Alexa Device

    About Alexa Location-Based Services, How To View/Clear Location History

    About Alexa for Business


Amazon FreeTime

    About Amazon FreeTime On Alexa

    How To Enable Amazon FreeTime On Alexa Devices


Alexa Around The World

    How To Change Your Alexa Device Location (e.g. Zip Code)

    How To Update Country Settings For Alexa Devices

    “International Version” Echo Devices: Supported Alexa Features By Country

    How To Buy “International Version” Echo Devices


Device Light Colors

    Light Ring Colors / About The Light Ring

    Visual Alert Indicators / Colors On Echo Devices With Screens

    Echo Input Speaker Connector LED Colors

    Indicator Light LED On Echo Sub


Alexa Software

    Alexa Device Software Updates / Current Version Numbers

    How To Check And Update Your Alexa Device Software Version


Alexa Device Reset And Troubleshooting

    How To Reset Your Alexa Device (Instructions/Videos For All Devices)

    Troubleshooting Echo Dot

    Troubleshooting Echo Sub


Mobile / Computer Alexa Help

    How To Use Alexa On A Windows 10 Device

    How To Use Alexa On Mobile Accessories (e.g. Headphones, Speakers With Alexa Built In)

    How To Use Alexa For Cortana On A Windows 10 Device

    How To Enable Cortana On Alexa Devices


Wi-Fi And Bluetooth With Alexa

    How to Connect Your Alexa/Echo Device To Wi-Fi

    How To Connect Your Alexa/Echo Device to Bluetooth Speakers

    Troubleshooting: Your Alexa Device Won’t Connect To Wi-Fi

    Troubleshooting: Bluetooth Problems On Alexa Devices

    How To Pair Your Mobile Device To An Echo/Alexa Device

    How To Use Local Voice Control Of Smart Home Devices When Your Echo/Alexa Devices Are Offline


Alexa Accessibility

    General Alexa Accessibility Features

    How To Use Accessibility Features On Echo Devices with a Screen (e.g. Show, Spot)

    Guide To The VoiceView Screen Reader On Your Echo Device

    Guide To Screen Magnifier On Echo Devices With A Screen (e.g., Show, Spot)

    Using Tap to Alexa On Echo Devices With A Screen (e.g. Show, Spot)

    Captioning on Echo Devices With A Screen (e.g. Show, Spot)

    Calling And Messaging Without Speech On Echo Devices With A Screen (e.g. Show, Spot)

    Accessibility Help Topics for Other Amazon Devices and Digital Services


Other Alexa Devices

    How To Use Alexa On A Fire Tablet

    Echo Sub Support

    Echo Connect Support

    Echo Link Support

    How To Set Up An Echo Sub

    How To Set Up An Echo Auto

    How To Set Up And Use Alexa Gadgets

    Echo Look Support

    Amazon Tap Support

    How To Pair The Alexa Voice Remote

    Alexa Gadget Support (e.g., Echo Buttons, Echo Wall Clock)


Privacy And Legal Notices

    Alexa, Echo Devices, And Your Privacy

    Alexa / Alexa Device Terms, Warranties, and Notices

    How To Manage Your Alexa Privacy Settings


More Help

    Alexa Help Topic Videos

    Alexa Help Topic Videos For Echo Devices With Screens (e.g., Show, Spot)

    Current Quick Start Guides For All Alexa/Echo Devices

    Alexa / Alexa Device FAQs

    Amazon’s Alexa Guide Pages (General Information + Purchase Links)



    How To Set Up An Echo Dot Kids Edition

    How To Set Up An Echo (1st Generation)

    How To Set Up An Echo (2nd Generation)

    How To Set Up An Echo Input Speaker Connection Device

    How To Set Up An Echo Device That Has A Screen (e.g. Show, Spot)

    How To Set Up An Echo Plus


The Alexa App

    How To Get The Amazon Alexa App

    Alexa App Settings

    Alexa App Basics

    How To Talk To Alexa In The Alexa App

    How To Select And Start Music/Media From The Alexa App

    How To Turn On Follow-Up Mode In The Alexa App

    How To Change The Wake Word In The Alexa App

    How To Manage Alexa Notifications In The Alexa App

    How To Manage Alexa Hunches

    How To Manage Alexa Guard

    About Alexa Notifications

    Troubleshooting The Alexa App


Smart Home Devices

    Smart Home Devices That Work With Alexa

    How To Connect Smart Home Devices to Alexa

    Alexa Commands To Control Smart Home Devices

    How To Create Alexa Smart Home Device Groups

    How To Create Alexa Routines For Smart Devices

    How To Connect Smart Home Devices To An Echo Device That Has A Smart Home Hub (e.g., Echo Plus)

    How To Disable Smart Home Devices You’ve Connected To Alexa

    How To Use Smart Home Devices That Have No Accompanying Alexa Skill

    How To Use The Temperature Sensor on Echo Plus (2nd Generation)

    How To Reset Alexa Compatible Smart Home Devices

    Troubleshooting: Alexa Compatible Smart Home Devices

    Safety Information For Using Smart Home Devices With Alexa


Smart Home Security Cameras

    How To Connect Smart Home Cameras To Alexa

    How To Use Smart Home Cameras With Alexa

    Troubleshooting: Smart Home Cameras On Alexa


Amazon Branded Smart Home Devices

    How To Set Up Your Amazon Smart Plug

    About Amazon Smart Plug Indicator LED Colors: What Each Color Means

    How To Set Up Your AmazonBasics Microwave


TV/Video

    How To Set Up Alexa Video Skills

    Troubleshooting: Alexa Video Skills

    How To Use Alexa to Control Your TV or Video Service

    How To Use Your Alexa Device to Control Your Fire TV

    How To Use Alexa On A Fire TV Cube

    How To Watch Videos on Echo Devices with a Screen (e.g. Show, Spot)

    How To Restrict Access on Echo Devices with a Screen (e.g. Show, Spot)


Music/Audiobooks/Other Audio

    Ways to Listen to Music/Media On Alexa Devices

    Listen To Your Music

    How To Set Alexa Music Service Preferences

    How To Connect A Third-Party Music Service (e.g. Pandora, Sirius XM, Spotify, etc.) To Alexa

    How To Stream Music/Media (Includes Bluetooth Connections) To Alexa Devices

    How To Play Multi-Room Music On Alexa Devices

    Bluetooth Speakers And Multi-Room Music On Alexa Devices

    How To Set Up Echo Speakers For True Stereo Sound

    Wired Speaker Connection To An Echo Device (Audio Out Port)

    How To Block Explicit Music On Alexa-enabled Devices

    Using Multiple Alexa Devices: What Content Is Specific To Each Device?

    About Music On Alexa Devices With Amazon FreeTime

    Troubleshooting: Streaming Problems On Alexa Devices

    Troubleshooting: Linking Third-Party Music Services To Alexa


Amazon Music Unlimited

    What Is Amazon Music Unlimited?

    Amazon Music Unlimited Single Device Plan

    Amazon Music Unlimited Individual Plan

    Amazon Music Unlimited Family Plan


Audiobooks, Kindle Books

    Audiobook Alexa Commands

    Have Alexa Read Your Kindle Books


Calling and Messaging

    About Alexa Calling And Messaging

    About Alexa Calling

    How To Sign Up For The Alexa Communication Service (It’s FREE!)

    Manage Your Alexa Communications Contacts And Settings

    How To Answer/Ignore Alexa Calls

    Add/Edit Alexa Contacts In The Alexa App

    How To Make Calls With Alexa

    Temporarily Block Incoming Alexa Calls/Messages Using ‘Do Not Disturb’

    About Alexa Messaging

    How To Send SMS Text Messages With Alexa

    Troubleshooting: Alexa Calling

    Alexa Skype Calling

    Using Alexa Communication With Amazon FreeTime On Alexa


Drop In (Alexa Intercom Service)

    About Drop In With Alexa

    Use Drop In With Your Alexa Devices

    Setting Alexa Drop In Permissions

    How To Change Alexa Device Drop In Preferences

    How To Use Drop In With Your Alexa Contacts

    About Drop In Permissions On Alexa

    Remove Contacts From Alexa Drop In

    How To Make Alexa Announcements


Alexa Skills And Games

    How To Enable Alexa Skills

    How To Manage Alexa Skill Notifications

    About Alexa Skill Blueprints

    Troubleshooting: Alexa Skill Blueprints


Alarms, Timers, Lists, Calendar, Email

    Setting And Managing Alexa Alarms

    Setting And Managing Alexa Timers

    Setting Up And Managing Alexa Lists

    How To Link A Third-Party List Service To Alexa

    How To Connect Your Calendar To Alexa

    How To Manage Calendar Events With Alexa

    How To Connect Your Email To Alexa

    How To Manage Emails With Alexa


Shopping

    How To Place Amazon Orders With Alexa

    How To Manage Alexa Voice Purchasing Settings (Includes PIN Set Up)


Traffic, News, Local Information, Other Helps

    How To Get Traffic Information From Alexa

    How To Set Up And Customize Your Alexa Flash Briefing

    How To Have Alexa Search For Nearby Places

    How To Ask Alexa Financial Questions

    How To Ask Alexa Medical Questions


Account Details, Voice Profiles

    About Alexa Voice Profiles

    About Amazon Household Profiles On Alexa Devices

    How To Review Your Voice Recording History

    How To Change Your Alexa Device Location (Zip Code)


Alexa Personalization Settings

    Alexa Automatic Voice Recognition FAQ

    How To Personalize Your Alexa Device

    About Alexa Location-Based Services, How To View/Clear Location History

    About Alexa for Business


Amazon FreeTime

    About Amazon FreeTime On Alexa

    How To Enable Amazon FreeTime On Alexa Devices


Alexa Around The World

    How To Change Your Alexa Device Location (e.g. Zip Code)

    How To Update Country Settings For Alexa Devices

    “International Version” Echo Devices: Supported Alexa Features By Country

    How To Buy “International Version” Echo Devices


Device Light Colors

    Alexa Light Ring Colors / About The Light Ring

    Visual Alert Indicators / Colors On Echo Devices With Screens

    Echo Input Speaker Connector LED Colors

    Indicator Light LED On Echo Sub


Alexa Software

    Alexa Device Software Updates / Current Version Numbers

    How To Check And Update Your Alexa Device Software Version


Alexa Device Reset And Troubleshooting

    How To Reset Your Alexa Device (Instructions/Videos For All Devices)

    Troubleshooting Echo Dot

    Troubleshooting Echo Sub


Mobile / Computer Alexa Help

    How To Use Alexa On A Windows 10 Device

    How To Use Alexa On Mobile Accessories (e.g. Headphones, Speakers With Alexa Built In)

    How To Use Alexa For Cortana On A Windows 10 Device

    How To Enable Cortana On Alexa Devices


Wi-Fi And Bluetooth With Alexa

    How to Connect Your Alexa/Echo Device To Wi-Fi

    How To Connect Your Alexa/Echo Device to Bluetooth Speakers

    Troubleshooting: Your Device Won’t Connect To Wi-Fi

    Troubleshooting: Bluetooth Problems On Alexa Devices

    How To Pair Your Mobile Device To An Echo/Alexa Device

    How To Use Local Voice Control Of Smart Home Devices When Your Echo/Alexa Devices Are Offline


Alexa Accessibility

    General Alexa Accessibility Features

    How To Use Accessibility Features On Echo Devices with a Screen (e.g. Show, Spot)

    Guide To The VoiceView Screen Reader On Your Echo Device

    Guide To Screen Magnifier On Echo Devices With A Screen (e.g., Show, Spot)

    Using Tap to Alexa On Echo Devices With A Screen (e.g. Show, Spot)

    Captioning on Echo Devices With A Screen (e.g. Show, Spot)

    Calling And Messaging Without Speech On Echo Devices With A Screen (e.g. Show, Spot)

    Accessibility Help Topics for Other Amazon Devices and Digital Services


Other Alexa Devices

    How To Use Alexa On A Fire Tablet

    Echo Sub Support

    Echo Connect Support

    Echo Link Support

    How To Set Up An Echo Sub

    How To Set Up An Echo Auto

    How To Set Up And Use Alexa Gadgets

    Echo Look Support

    Amazon Tap Support

    How To Pair The Alexa Voice Remote

    Alexa Gadget Support (e.g., Echo Buttons, Echo Wall Clock)


Privacy And Legal Notices

    Alexa, Echo Devices, And Your Privacy

    Alexa / Alexa Device Terms, Warranties, and Notices

    How To Manage Your Alexa Privacy Settings


More Help

    Alexa Help Topic Videos

    Alexa Help Topic Videos For Echo Devices With Screens (e.g., Show, Spot)

    Current Quick Start Guides For All Alexa/Echo Devices

    Alexa / Alexa Device FAQs

    Amazon’s Alexa Guide Pages (General Information + Purchase Links)