Troubleshooting Alexa Connectivity & Streaming Issues

Publication Date: 1/10/17 – With all the Alexa-enabled devices that shipped over the holiday season, it’s not surprising I’m getting lots of questions from new owners. I’ve written several posts that provide easy solutions for issues with Alexa connectivity and streaming, and it’s time to share them again.


Troubleshooting You're Doing It Wrong


You will probably find the solution for your problem in one of the posts below, but it’s important to remember that sometimes the problem comes down to incompatibility with your network configuration or the devices on it. If all else fails, you can always call Amazon Alexa / Echo tech support at 1-877-375-9365 – 3am to 10pm PST, 7 days.

Troubleshooting Bluetooth Connections With Dot, Echo & Tap

Echo / Alexa Troubleshooting: Maybe It’s A WiFi Issue

Troubleshooting: Audio Stops Playing On Echo, Echo Audio Drops Out

Echo Dot: Problems & Solutions