The Basics

Amazon Music Unlimited vs. Prime Music vs. Amazon Music Library

Amazon Music Unlimited vs. Prime Music vs. Amazon Music Library

Many consumers are confused about Amazon music services and options. This guide should clarify things.

How I Use Alexa

How I Use Alexa

You might be surprised to learn I keep it pretty basic and practical.

Alexa 101: For Anyone Giving Or Getting An Alexa Device

Alexa 101: For Anyone Giving Or Getting An Alexa Device

Essential information most Alexa device owners find helpful, for both givers and recipients of Alexa devices.

Dot 1 vs. Dot 2

Dot 1 vs. Dot 2

Today I’m providing the rundown on Dot 1 vs. Dot 2.

How To Tell Alexa’s Software Version

How To Tell Alexa’s Software Version

Here’s how to tell Alexa’s software version on your own Alexa devices, so you can tell whether you’ve received the latest update or not.

Amazon Music Unlimited + Alexa: What Do You Get?

Amazon Music Unlimited + Alexa: What Do You Get?

Today Amazon announced Amazon Music Unlimited, and is promoting it with particular emphasis on Alexa voice commands you can use with it.

Amazon Echo Phone and Email Support

Amazon Echo Phone and Email Support

I put that big ‘ole Echo Help Desk link in the sidebar, but it seems a lot of folks who own Alexa enabled devices either aren’t clicking on it or don’t know about this site to begin with.     Got A Problem? Seems hardly a day goes by that I don’t see someone posting […]

Alexa Has A Terrible Memory

Alexa Has A Terrible Memory

Lately I’ve been seeing a lot of comments and questions on discussion boards that reveal there’s some confusion about memory where the Echo and other Alexa-enabled devices are concerned.     Echo, Dot and Tap Are Streaming Devices Only One of those recent questions I saw was, “How do I delete an audio book from […]

Alexa & Echo Basics Roundup

Alexa & Echo Basics Roundup

This week LOTS of people took advantage of Prime Day deals to buy their first Echo or other Alexa-enabled device, so today I’m sharing a roundup of the posts that are most helpful and informative to new Alexa users. Be sure to bookmark this page for future reference, and use the buttons at the bottom […]

Strange Voices Coming From Echo: There’s More Than One Reasonable Explanation

Strange Voices Coming From Echo: There’s More Than One Reasonable Explanation

Every three months or so someone will post to an Echo discussion group, saying he or she is freaked out because strange voices or sounds were heard coming from his or her Echo, and of course that can only mean 1) the NSA spies who’ve been listening in on Echos all along have accidentally revealed […]

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